LAST UPDATED · 27-09-2026
Terms of Use
These terms are an agreement between you and Clu (“we”) for using useclu.com and app.useclu.com (the “Service”). Read them with the Privacy Policy, which forms part of them.
OWNERSHIP
Your files stay yours.
So do the diagnoses Clu makes from them.
PRO
$0. No card.
3 analyses in your first 7 days.
FINDINGS
Check before you act.
Every finding shows its evidence and confidence.
On this page · 16 sections
Your agreement
You accept these terms by ticking the box when you sign in; we record the date and the version you agreed to. If you don’t agree, don’t use Clu. If you use Clu for a company, you confirm you may accept these terms for it.
Who can use Clu
Your account
What Clu does
Clu reads a behavioural data export you upload and returns a diagnosis: where people drop off, possible explanations, and a suggested next step. Clu is in early access. Features, limits and plans may change.
Plans
Your files and diagnoses
Feedback
If you rate a finding or send us suggestions, we may use them to improve Clu without owing you anything. We won’t publish your feedback with your name without asking.
Emails from Clu
We send service emails you need: sign-in links, account and security notices, and changes to these terms. You can’t opt out of these while you have an account. Marketing emails are separate, optional and sent only if you opt in; you can unsubscribe anytime.
Acceptable use
Don’t use Clu to:
We may suspend an account that does any of these, and will tell you why.
AI outputs
Findings are generated from your data by software, including AI models. They can be incomplete or wrong. Each finding shows its evidence and confidence; check it before you act. Clu doesn’t give legal, financial or other professional advice, and you are responsible for decisions you make with it.
Outputs generated by the AI may contain errors, hallucinations, or inaccuracies. You are responsible for verifying all outputs before relying on them, and the service is provided ‘as is’ without warranties of any kind.
Service availability
We work to keep Clu running but don’t promise it will be uninterrupted or error-free. We may change, pause or end the Service, with notice where we reasonably can. If we shut Clu down, we’ll give you 30 days’ notice and delete your data.
Liability
Clu is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim, or USD 50 if you paid nothing. AI can make mistakes.
Closing your account
You can close your account at any time on the Account page. Closing ends your access and stops marketing emails. We delete your account information 90 days later, as the Privacy Policy explains. We may suspend or close accounts that break these terms, and will tell you why unless the law stops us.
Changes to these terms
We’ll update the date above. For material changes we’ll email you at least 7 days before they apply, and ask you to agree again at your next sign-in.
Governing law and disputes
These terms are governed by the laws of India, and disputes go to the courts of India.
Contact
hello@useclu.com